You can return your product within 14 days of delivery, provided it is unused, in its original packaging, and in a resalable condition. Please note that you are responsible for the return shipping costs. Custom-made or bespoke items cannot be returned. For more details on our return policy, visit our dedicated page.
Please inspect the package carefully upon delivery. If you notice any damage, accept the delivery and write 'damaged' on the courier’s receipt. If possible, take photos in the courier's presence. Contact us immediately at [email protected], providing a detailed description of the damage, along with photos of the product and packaging, and confirm that you have informed the courier. We will assess the situation and provide feedback as soon as possible. For further details on damaged goods, please visit our dedicated page.